Which side of the fence are you on in this long standing debate? We are defining ‘soft skills’ as the personal attributes that enable someone to interact effectively and harmoniously with other people. Examples would therefore be: listening, showing empathy, negotiating, informing. Do you think that eLearning has any part to play in this important people development agenda? We believe the answer is ‘Yes’ when used as part of an appropriate blended learning model.
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