Treating Customers Fairly - Finance - e-learning WMB at Course-Source

Treating Customers Fairly - Finance

Overview

This course covers what is ?Treating Customers Fairly? (TCF), the outcomes and how to handle related complaints. The course will last 15 minutes and there will be a quiz at the end to test your knowledge.

Learning Objectives/Outcomes

What is 'Treating Customers Fairly' (TCF)?
The Outcomes from TCF
What is NOT TCF
How to handle related complaints

Target Audience

Business and corporate

Details

Hours of Training

15 Minutes

Base Price

£23.00

Additional Information

Suitable Devices	PCPhoneTablet
Audio is Required	Yes
Includes Video	Yes
Downloadable Resources	No
Completion Criteria	Pass final testVisit all pages
Pass Mark	70% pass mark required
Course Technology	HTML5SCORM 1.2
Languages	Available at an Additional CostEnglish
Accreditation or Endorsements	CPD
Customisation Available	Available at an Additional Cost

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