Search form


The Sales Through Service Sequence

Course Overview

To be successful in sales, you need to follow a step-by-step process. Explore each of the necessary steps in action, tackle obstacles with confidence, and see how poor performance at any stage can jeopardise your success!

Key Learning Points:

  • Understand the sales process
  • Know how to tackle sales obstacles with confidence

Course Outcomes:

  • Understand how the sales process is key to generating consistent good service, higher sales and encouraging customer loyalty
  • Be able to describe the skills required in the ideal sales process
  • Be able to map the process and skills into your own job and abilities

Target Audience

All customer facing employees