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Reducing Rater Bias

Course Overview

One of the key responsibilities of a leader is to assess team members on a regular basis. These might include post-project reviews, annual or quarterly performance evaluations, and in-the-moment feedback.

Organizations use different parameters and tools to assess their employees. The assessments used are based on functional goals, developmental goals, innovation goals, stretch goals, or any other goals customized to the organizational needs. Irrespective of the tools you use, when it is time to assess your employees, do you rely on the data or by your perception of the person?

As fair and factual as you believe your assessments are, you might actually be guilty of some “rater biases” that can skew your evaluations. 

Learning Objectives

  • Assess if you are too lenient or halo in your evaluations
  • Find whether your evaluations are based on recency or similarity
  • Examine if you are driven by contrast or negative bias
  • Identify the central tendency and employ a technique to be objective during your evaluations