Catalogue

Course Overview

Unclear processes create delays, inefficiencies and frustration across teams.

This 10-minute micro-course introduces business process modelling as a practical improvement tool. You'll explore what processes are and apply three actionable strategies to define, assess and improve workflows. A short exercise helps you review one process in your organisation.

You Will Learn To

• Introduce process modelling as an improvement tool.
• Visualise workflows to improve clarity.
• Streamline inefficient processes.

Who Is The Course For?

• Team leaders and managers responsible for process design or improvement.
• Project managers seeking to reduce inefficiencies and bottlenecks.
• Business analysts working on workflow optimisation and automation.