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Managing Change

Course Overview

Do you find managing change a challenge? How does Emotional Intelligence (EQ) support you? Find out how to lead and support your staff through restructures, procedures and new business directions. As a manager, you will want to support your team through changes in the workplace and respond to external forces in the industry.


Specifically, this course will cover the following aspects:

  • Organisational change and potential consequences
  • Supporting your staff through a major change
  • Achieving buy-in from your direct reports
  • How to successfully launch a pilot or trial to staff
  • Dealing with conflict in the workplace
  • Creating a positive working culture
  • Spotting the warning signs of mental health issues
  • Developing your self-awareness and EQ


The Managing Change course has been carefully designed to enable you to take the materials and apply the learning to yourself in manageable stages. To ensure you are able to interact with all the programme content, you will need:

  • Word processor
  • PDF reader
  • Printer with paper and card
  • Speakers
  • Access to the internet
  • Web browser with ability to use work VLE/LMS

This fully online course has been carefully designed to enable you to take the materials, apply the learning to your role and is broken down into manageable steps. This course is approximately 2.5 hours long and allows you to check your knowledge at relevant stages. Learning resources include:

  • Fully narrated media
  • 5 videos
  • 2 d ownloadable PDFs
  • 1 downloadable word processed document
  • 1 podcast
  • Signposting to suitable organisations
  • Supporting glossaries
  • Interactive elements
  • Ongoing assessment
  • Progress tracking

Target Audience