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Keeping Good Records


Keeping good records is an essential part of a structured approach to work with adults, children, young people and their families. It provides evidence of your work activity and demonstrates the practical application of your knowledge and skills.


This course is intended for anyone who works in Children's Social Care, Adults Social Care, the Health sector and the Education sector.

Note: This course can form part of an induction programme for new starters. It is also intended for all people who want to improve their knowledge and continue their professional development.

About this course

The course contains additional resource materials, useful links and a refresher guide.


This course will help you improve your skills and practice in keeping good records. It explains:

  • What kind of records you need to keep
  • Why good recording keeping is important
  • Why we need good records
  • What the principles of good record keeping are
  • What the difference is between good and bad record keeping


    Here are a few of the topics covered in this course:

    Why is good record keeping important? | Why do I need to bother? | Your working practice | Principles 1-3: Current, accurate and complete | When to write up | Principles 4-7: Objective, reliable, relevant and consistent | Fact or opinion? | Principles 8-10: Personalised, anti-oppressive and compliant | Oppressive notes | Anti-oppressive notes | Your writing style | Describing the subject | Strong verbs | Gender-specific language | Spot the errors | The evidence | Fact, observation, allegation or opinion | Views, wishes and intentions | Frequently asked questions | Recording an assessment