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Effective Delegation

Course Overview

Delegation is a valuable skill when managing and working with others. To delegate effectively means being able to hand over responsibility for a task and feeling confident that the person you’re delegating to is set up to succeed. This course helps you get the most out of your time and empower those you work with to confidently take on extra responsibilities and opportunities.


As a manager, time is at a premium and making the most of the time we have is crucial to our performance. This means focusing on high-value tasks whilst making sure other tasks are successfully completed by others. Delegation is a skill that ensures you achieve desired goals by giving other people everything they need to make it happen.

Delegation isn’t about getting rid of tasks you’d rather not do. It’s actually empowering to others because it provides them with a development opportunity and the support required to succeed. It’s about identifying tasks that are suitable for delegation and the right people for them.

Done well, delegation benefits you and those you work with. A high-performing team exists where members request new opportunities to develop and take on new challenges. In this course we explore the types of tasks that are ideal for delegation, how to choose suitable candidates, guidance on effective delegations and best practice for providing feedback.

Course outcomes:

Learners will be able to:

  • Principles for controlling the spread of COVID-19
  • How to socially distance in your workplace
  • Getting to and from work as safely as possible
  • Getting in and out of your premises safely
  • Safely moving around the workplace
  • Making sure that your workplace is safe 
  • Tips for working with other people and common resources
  • What to do about deliveries and packages
  • The role of PPE
  • The importance of hand washing
  • What to do if you have COVID-19 symptoms
  • Reasonable adjustments in the workplace
  • How to keep customers safe
  • Key changes and how they affect customers
  • Guidance for operating customer facilities

Target Audience

Although delegation is an important management skill it’s not just valuable for managers. Anyone aspiring to be a manager or working collaboratively with others will gain valuable skills to succeed.