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Dealing with Grievance Issues


This course is aimed at managers, instructing them on how to deal with grievance issues both on a formal and informal basis.

Learning Objectives/Outcomes

  • What is a Grievance?
  • Grievance Policy Framework
  • Informal Resolution
  • Grievance Meeting's
  • Investigation and outcomes
  • Disciplinary and Performance Improvement Issues

Target Audience

Business and corporate