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Dealing with Conflict

Course Overview

We often run for cover when the word 'conflict' comes up, but sometimes you just can't avoid it. Conflict isn?t "bad", in fact it can lead to some great outputs if managed correctly.

In this short module we?ll look at some practical tips to handle conflict and turn it into positive solutions.

Learning Objectives:

  • Handle conflict in a systematic way
  • Embrace and manage situations of conflict into a positive output

Business Objective:

Improve relationships within your business and help turn conflicts into positive outputs.



About Mind Channel

This course module forms part of the Mind Channel micro-learning library which is comprised of similarly short, bite-sized modules, all of which are fun and informative and unlike anything else on the market. The full resource covers everything from personal development to leadership to sales, project management and more. Mind Channel content can be licensed as a complete library and also by subject area, providing users with an eclectic resource for work-skills and personal effectiveness.

The full library is comprised of over 50 modules covering the following core subjects:

  • Career Development
  • Building Your Career Brand
  • Excel
  • Leadership
  • Personal Development and Effectiveness
  • Project Management
  • Sales and Customer Service
  • Mindfulness