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Creating a Good First Impression

Customer Service

Creating a Good First Impression


This course is about giving your customers a good first impression of yourself and your organisation.

Benefits Of The Course

  • Know how to prepare for and greet customers
  • Understand how the way you behave affects how the customer sees you
  • Know how to respond appropriately to customers
  • Understand the ways in which you can communicate with customers

Course Code:104219CS013