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Care Certificate Ancillary Staff


The Care Certificate is an induction framework compiled by Skills for Care and Skills for Health. Our Care Certificate eLearning course will give you the underpinning knowledge to help you in your role. Once the eLearning course has been completed, learners should complete questions on the Care Certificate in a workbook which will help to assess their knowledge. Learners will need to complete separate Basic Life Support training. All learners should be observed in the workplace as part of their Care Certificate, to ensure they meet the requirements for completing the course.


The learner should have an understanding of the 15 standards:

  1. Understand Your Role
  2. Your Personal Development 
  3. Duty of Care
  4. Equality & Diversity
  5. Work in a Person Centred Way
  6. Communication
  7. Privacy & Dignity
  8. Fluids & Nutrition
  9. Awareness of mental health, dementia and learning disability
  10. Safeguarding Adults
  11. Safeguarding Children
  12. Basic Life Support
  13. Health & Safety
  14. Handling Information
  15. Infection Prevention & Control