Need help? Call us on +44 (0)20 7613 3444 or email
CRM an Introduction
"This CRM (or Customer Relationship Marketing) e-learning covers the definition of CRM and how it developed over time. Examples of CRM in action illustrate the benefits of an effective CRM system.".
- What is 'CRM'?
- How did it develop?
- What does CRM look like in action?
- What are the benefits of CRM?
Business and corporate