Award Winning Telephone Techniques Parts 1 and 2 (20 min)

Overview

This course in 2-parts will help you uncover ten telephone techniques that will help set you apart and above others in your industry. These techniques are based on the CRM Awards criteria and are suitable for all centres around the world.

Details

Hours of Training

20 Minutes

Base Price

£9.00

Additional Information

Suitable Devices	PCPhoneTablet
Audio is Required	Yes
Includes Video	Yes
Downloadable Resources	Workbook
Completion Criteria	Visit all pages
Pass Mark	80% pass mark required
Course Technology	HTML5SCORM 1.2
Can be customised	No
Accreditation or Endorsements	No
Languages	English

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