Catalogue

LearningPlanet are a privately owned and operated organisation, and they are experts in video-rich online training. With over 25 years in the corporate learning and development market and experience across four countries they have built LearningPlanet to meet the needs of the training and coaching market and fill the gaps they identified when owning and running classroom training and consulting businesses.

LearningPlanet have created a high quality video library that can be used for training and upskilling as, when and how anyone needs it - it’s a revolution in online learning for individuals and businesses in the areas of sales, service and leadership.

Microlearning is the new buzzword in training, with businesses and their employees recognising the benefits of short, sharp training interventions. LearningPlanet have designed their video and course library to suit just that need; short, specific, targeted video content that you can use over and over again from any device. The content is usefully packaged into a number of "learning pathways", each containing a series of related microlearning videos and workbooks to prompt reflection and to help embed the learning within real-life settings.

Winners of the LearnX 2023 diamond award for best microlearning in eLearning design.

AI & Business Technology

Communication Skills

Customer Service

Cyber & Data Security

Employability

Employment Law & HR

Equality & Diversity

Financial Regulations

Health & Safety

Health and Well-Being

Human Resources

Hospitality

Leadership & Management

Pandemic Awareness

Project Management

Performance

Remote Working & Productivity

Sustainability & CSR

Sales & Marketing

All courses

Title	Publisher	Training Time	Base Price
Abusive Customers	Learning Planet	10 Minutes	£ 9.00
Advanced Customer Service	Learning Planet	10 Minutes	£ 9.00
Advanced Difficult Customers	Learning Planet	10 Minutes	£ 9.00
Advanced Leadership Pathway	Learning Planet	2 Hours	£ 24.00
An Introduction to Contact Centres	Learning Planet	10 Minutes	£ 9.00
Answering the Telephone Professionally	Learning Planet	10 Minutes	£ 9.00
Appreciation in the Workplace	Learning Planet	10 Minutes	£ 9.00
Attitude	Learning Planet	10 Minutes	£ 9.00
Attitude Individual	Learning Planet	10 Minutes	£ 9.00
Award Winning Emails	Learning Planet	10 Minutes	£ 9.00
Award Winning Outbound Calling	Learning Planet	10 Minutes	£ 9.00
Award Winning Social Media Interactions	Learning Planet	10 Minutes	£ 9.00
Award Winning Telephone Techniques Parts 1 and 2 (20 min)	Learning Planet	20 Minutes	£ 9.00
Being a New Leader	Learning Planet	10 Minutes	£ 9.00
Being Assertive	Learning Planet	10 Minutes	£ 9.00
Being Part of a Team	Learning Planet	10 Minutes	£ 9.00
Being Productive	Learning Planet	10 Minutes	£ 9.00
Business Storytelling	Learning Planet	10 Minutes	£ 9.00
Business Writing Skills	Learning Planet	10 Minutes	£ 9.00
Challenging Customers Pathway Training	Learning Planet	2 Hours	£ 24.00
Closing the Sale	Learning Planet	10 Minutes	£ 9.00
Coaching for Change Parts 1 and 2	Learning Planet	20 Minutes	£ 9.00
Coaching Skills Pathway	Learning Planet	1 Hour 30 minutes	£ 24.00
Communication Skills Individual	Learning Planet	10 Minutes	£ 9.00
Communication Skills Pathway Training	Learning Planet	1 Hour 20 Minutes	£ 24.00
Complaint Handling	Learning Planet	10 Minutes	£ 9.00
Consultative Selling	Learning Planet	10 Minutes	£ 9.00
Contact Centre Agent Pathway	Learning Planet	2 Hours 10 Minutes	£ 24.00
Coping with Redundancy	Learning Planet	10 Minutes	£ 9.00
Creating a Positive Training Environment	Learning Planet	10 Minutes	£ 9.00
Creativity and Innovation	Learning Planet	10 Minutes	£ 9.00
Crisis Management	Learning Planet	20 Minutes	£ 9.00
Crisis Management Pathway	Learning Planet	20 Minutes	£ 24.00
Critical Thinking	Learning Planet	10 Minutes	£ 9.00
Cultural Awareness	Learning Planet	10 Minutes	£ 9.00
Customer Retention	Learning Planet	10 Minutes	£ 9.00
Customer Service ADVANCED	Learning Planet	10 Minutes	£ 9.00
Customer Service Excellence	Learning Planet	10 Minutes	£ 9.00
Customer Service Skills Pathway Training	Learning Planet	2 Hours	£ 24.00
Customer Win Back Techniques	Learning Planet	10 Minutes	£ 9.00
De-escalation Techniques	Learning Planet	10 Minutes	£ 9.00
Dealing with Change	Learning Planet	10 Minutes	£ 9.00
Debt Collecting Skills	Learning Planet	10 Minutes	£ 9.00
Delegation Skills	Learning Planet	10 Minutes	£ 9.00
Developing Mental Endurance	Learning Planet	10 Minutes	£ 9.00
Developing Training Session Plans	Learning Planet	10 Minutes	£ 9.00
Difficult Conversations	Learning Planet	10 Minutes	£ 9.00
Difficult Customer Types	Learning Planet	10 Minutes	£ 9.00
Discretionary Effort	Learning Planet	10 Minutes	£ 9.00
Diversity, Equity and Inclusion	Learning Planet	10 Minutes	£ 9.00
Door to Door Sales	Learning Planet	10 Minutes	£ 9.00
Effective Performance Reviews	Learning Planet	10 Minutes	£ 9.00
Effective Research Interviews	Learning Planet	10 Minutes	£ 9.00
Effective Salary Negotiations for Managers	Learning Planet	10 Minutes	£ 9.00
Effective Salary Negotiations for Managers Pathway	Learning Planet	31 Minutes	£ 24.00
Effective Training Sessions	Learning Planet	10 Minutes	£ 9.00
Emotional Clients and Colleagues	Learning Planet	10 Minutes	£ 9.00
Emotional Intelligence	Learning Planet	10 Minutes	£ 9.00
Employee Engagement	Learning Planet	10 Minutes	£ 9.00
Environmental Sustainability	Learning Planet	10 Minutes	£ 9.00
Ergonomic Home Setup	Learning Planet	10 Minutes	£ 9.00
Fix the Customer First	Learning Planet	10 Minutes	£ 9.00
Fraud Awareness	Learning Planet	10 Minutes	£ 9.00
Giving and Receiving Feedback	Learning Planet	10 Minutes	£ 9.00
Giving Instructions	Learning Planet	10 Minutes	£ 9.00
Growth Mindset	Learning Planet	10 Minutes	£ 9.00
Handling Conflict	Learning Planet	10 Minutes	£ 9.00
Handling Difficult Customers	Learning Planet	10 Minutes	£ 9.00
Health and Safety Basics	Learning Planet	10 Minutes	£ 9.00
Health and Wellness	Learning Planet	10 Minutes	£ 9.00
High Performing Teams	Learning Planet	10 Minutes	£ 9.00
How to Research and Write using Generative AI Tools	Learning Planet	10 Minutes	£ 9.00
How to Strengthen you Adaptability Skills	Learning Planet	10 Minutes	£ 9.00
How to Thrive as an Accidental Manager	Learning Planet	10 Minutes	£ 9.00
Improving Mental Health Pathway	Learning Planet	1 Hour	£ 24.00
Influencing Skills	Learning Planet	10 Minutes	£ 9.00
Interviewing skills	Learning Planet	10 Minutes	£ 9.00
Introduction to Coaching	Learning Planet	10 Minutes	£ 9.00
Introduction to selling	Learning Planet	10 Minutes	£ 9.00
Keeping your Customers Informed	Learning Planet	10 Minutes	£ 9.00
Know your Business	Learning Planet	10 Minutes	£ 9.00
Leadership Essentials Pathway Training	Learning Planet	2 Hours	£ 24.00
Leading Remote Teams	Learning Planet	10 Minutes	£ 9.00
Learning and Delivery Styles	Learning Planet	10 Minutes	£ 9.00
Listening Skills	Learning Planet	10 Minutes	£ 9.00
Live Chat Etiquette	Learning Planet	10 Minutes	£ 9.00
Managing Conflict Pathway)	Learning Planet	1 Hour 2 minutes	£ 24.00
Managing customer needs	Learning Planet	10 Minutes	£ 9.00
Managing Difficult Trainees	Learning Planet	10 Minutes	£ 9.00
Managing Social Media	Learning Planet	10 Minutes	£ 9.00
Managing Stress	Learning Planet	10 Minutes	£ 9.00
Managing Threats of Self Harm or Suicide	Learning Planet	10 Minutes	£ 9.00
Managing your Boss	Learning Planet	10 Minutes	£ 9.00
Mastering AI for Workplace Success Pathway	Learning Planet	30 Minutes	£ 24.00
Mindfulness	Learning Planet	10 Minutes	£ 9.00
Modern Slavery Awareness	Learning Planet	10 Minutes	£ 9.00
Navigating the Future: AI in the Workplace	Learning Planet	10 Minutes	£ 9.00
Negotiation Skills	Learning Planet	10 Minutes	£ 9.00
Neurodiversity in the Workplace	Learning Planet	10 Minutes	£ 9.00
New Leader Pathway	Learning Planet	1 Hour	£ 24.00
Objection Mastery Pathway	Learning Planet	5 Minutes	£ 9.00
Outbound Calling	Learning Planet	10 Minutes	£ 9.00
Pandemic Awareness	Learning Planet	10 Minutes	£ 9.00
Performance Reviews - Guiding and Supporting your Team	Learning Planet	10 Minutes	£ 9.00
Performance Reviews - Writing Personal Objectives	Learning Planet	10 Minutes	£ 9.00
Personal Grooming	Learning Planet	10 Minutes	£ 9.00
Persuasion Skills	Learning Planet	10 Minutes	£ 9.00
Planning and Holding Meetings	Learning Planet	10 Minutes	£ 9.00
POSH - Prevention of Sexual Harassment (INDIA)	Learning Planet	10 Minutes	£ 9.00
Positive First Impressions	Learning Planet	10 Minutes	£ 9.00
Presentation Skills	Learning Planet	10 Minutes	£ 9.00
Prevention of Sexual Harassment	Learning Planet	10 Minutes	£ 9.00
Privacy Act	Learning Planet	10 Minutes	£ 9.00
Problem Solving	Learning Planet	10 Minutes	£ 9.00
Project Management	Learning Planet	10 Minutes	£ 9.00
Psychosocial Health	Learning Planet	10 Minutes	£ 9.00
Questioning skills	Learning Planet	10 Minutes	£ 9.00
R U OK?	Learning Planet	10 Minutes	£ 9.00
Ready for Work Pathway	Learning Planet	42 Minutes	£ 24.00
Receptionist Pathway Training	Learning Planet	1 Hour 20 Minutes	£ 24.00
Remote Training Sessions	Learning Planet	10 Minutes	£ 9.00
Resilience	Learning Planet	10 Minutes	£ 9.00
Retail Sales	Learning Planet	10 Minutes	£ 9.00
Sales Pathway Training	Learning Planet	1 Hour	£ 24.00
Scheduling	Learning Planet	10 Minutes	£ 9.00
Service Requests	Learning Planet	10 Minutes	£ 9.00
Sexual Harassment at Work	Learning Planet	10 Minutes	£ 9.00
Showing Empathy	Learning Planet	10 Minutes	£ 9.00
Situational Leadership	Learning Planet	10 Minutes	£ 9.00
Staff Retention	Learning Planet	10 Minutes	£ 9.00
Stress & Resilience Pathway Training	Learning Planet	1 Hour	£ 24.00
Successful Job Interview Skills	Learning Planet	10 Minutes	£ 9.00
Successful Networking	Learning Planet	10 Minutes	£ 9.00
Taking Initiative	Learning Planet	10 Minutes	£ 9.00
Telephone Call Control	Learning Planet	10 Minutes	£ 9.00
Telephone Etiquette Pathway Training	Learning Planet	1 Hour	£ 24.00
Time Management	Learning Planet	10 Minutes	£ 9.00
Time Management Pathway Training	Learning Planet	1 Hour	£ 24.00
Training and Learning Outcomes	Learning Planet	10 Minutes	£ 9.00
Training and Presenting Skills Pathway	Learning Planet	1 Hour 30 minutes	£ 24.00
Unconscious Bias	Learning Planet	10 Minutes	£ 9.00
Using Effective Prompts for AI	Learning Planet	10 Minutes	£ 9.00
Workforce Management and Data Analytics	Learning Planet	10 Minutes	£ 9.00
Working from Home	Learning Planet	10 Minutes	£ 9.00
Working from Home Pathway	Learning Planet	54 Minutes	£ 24.00
Working Live: Mastering Efficiency on Phone Calls	Learning Planet	10 Minutes	£ 9.00
Working with Other Departments	Learning Planet	10 Minutes	£ 9.00
Workplace Bullying	Learning Planet	10 Minutes	£ 9.00
Writing a Great CV	Learning Planet	10 Minutes	£ 9.00
Your Personal Brand	Learning Planet	10 Minutes	£ 9.00