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Direction Training

A passion for hospitality drives the focus of Direction Training to deliver professional training for industry staff, make professional learning accessible for the smallest of businesses and achieve excellent customer service support in our own right. They have a strong and sound reputation and only people who have our values at heart work with us. Their courses are designed by operators for operators.

If you want to deliver consistent standards, upskill your staff, set a benchmark for your standards or address a specific training need, Direction Hospitality Training have a range of professional eLearning programmes and modules using recognised best practice standards. With our operational background and experience they understand hospitality and know that no business works the same way.

Courses form Direction Training are CPD Certified and endorsed by the Institute of Hospitality.

All courses
TitleTraining TimeBase Price
About Restaurant Service60 Minutes£ 12.00
About Wine and Champagne60 Minutes£ 12.00
All about cleaning60 Minutes£ 12.00
All about cleaning bathrooms60 Minutes£ 12.00
All about Houskeeping45 Minutes£ 12.00
All about making beds60 Minutes£ 12.00
All about presentation60 Minutes£ 12.00
Allergy and Special Diets Aware (induction compliance)45 Minutes£ 12.00
Being Disability and Cultural Aware (hospitality)40 Minutes£ 12.00
Being disability aware (hospitality)60 Minutes£ 12.00
COSHH and Manual Handling Aware (induction compliance)45 Minutes£ 12.00
Creating a Positive Customer Environment (hospitality)60 Minutes£ 12.00
Fire Aware (induction compliance)50 Minutes£ 12.00
Food and Drink Safety Aware (induction compliance)60 Minutes£ 12.00
Food service - Boxing a table20 Minutes£ 12.00
Food service - Buffet Service45 Minutes£ 12.00
Food service - Carrying and clearing plates45 Minutes£ 12.00
Food service - General preparation45 Minutes£ 12.00
Food service - Laying Tables40 Minutes£ 12.00
Food service - Napkin folding20 Minutes£ 12.00
Food service - Silver Service techniques20 Minutes£ 12.00
Handling customer problems positively (hospitality)60 Minutes£ 12.00
Handling glassware30 Minutes£ 12.00
Handling glassware in the bar60 Minutes£ 12.00
Licensing Awareness60 Minutes£ 12.00
Menu Knowledge60 Minutes£ 12.00
Prepare and Close a bar60 Minutes£ 12.00
Prepare and serve drinks1 Hour 30 Minutes£ 12.00
Presenting menus and taking orders45 Minutes£ 12.00
Safety Aware for hotel staff60 Minutes£ 12.00
Serving Beer1 Hour 30 Minutes£ 12.00
Taking Wine orders60 Minutes£ 12.00
Understanding Customer Needs (hospitality)45 Minutes£ 12.00
Understanding Different Behaviours (hospitality)45 Minutes£ 12.00
Using Positive Selling Skills50 Minutes£ 12.00
Using Positive Selling Skills with Wine60 Minutes£ 12.00
Wine and Champagne Service Skills60 Minutes£ 12.00
Working with Allergens (induction compliance)45 Minutes£ 12.00