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A passion for hospitality drives the focus of Direction Training to deliver professional training for industry staff, make professional learning accessible for the smallest of businesses and achieve excellent customer service support in our own right. They have a strong and sound reputation and only people who have our values at heart work with us. Their courses are designed by operators for operators.

If you want to deliver consistent standards, upskill your staff, set a benchmark for your standards or address a specific training need, Direction Hospitality Training have a range of professional eLearning programmes and modules using recognised best practice standards. With our operational background and experience they understand hospitality and know that no business works the same way.

Courses form Direction Training are CPD Certified and endorsed by the Institute of Hospitality.

All courses
TitlePublisherTraining TimeBase Price
About Restaurant ServiceDirection Training60 Minutes£ 12.00
About Wine and ChampagneDirection Training60 Minutes£ 12.00
All about cleaningDirection Training60 Minutes£ 12.00
All about cleaning bathroomsDirection Training60 Minutes£ 12.00
All about HouskeepingDirection Training45 Minutes£ 12.00
All about making bedsDirection Training60 Minutes£ 12.00
All about presentationDirection Training60 Minutes£ 12.00
Allergy and Special Diets Aware (induction compliance)Direction Training45 Minutes£ 12.00
Being Disability and Cultural Aware (hospitality)Direction Training40 Minutes£ 12.00
Being disability aware (hospitality)Direction Training60 Minutes£ 12.00
COSHH and Manual Handling Aware (induction compliance)Direction Training45 Minutes£ 12.00
Creating a Positive Customer Environment (hospitality)Direction Training60 Minutes£ 12.00
Fire Aware (induction compliance)Direction Training50 Minutes£ 12.00
Food and Drink Safety Aware (induction compliance)Direction Training60 Minutes£ 12.00
Food service - Boxing a tableDirection Training20 Minutes£ 12.00
Food service - Buffet ServiceDirection Training45 Minutes£ 12.00
Food service - Carrying and clearing platesDirection Training45 Minutes£ 12.00
Food service - General preparationDirection Training45 Minutes£ 12.00
Food service - Laying TablesDirection Training40 Minutes£ 12.00
Food service - Napkin foldingDirection Training20 Minutes£ 12.00
Food service - Silver Service techniquesDirection Training20 Minutes£ 12.00
Handling customer problems positively (hospitality)Direction Training60 Minutes£ 12.00
Handling glasswareDirection Training30 Minutes£ 12.00
Handling glassware in the barDirection Training60 Minutes£ 12.00
Licensing AwarenessDirection Training60 Minutes£ 12.00
Menu KnowledgeDirection Training60 Minutes£ 12.00
Prepare and Close a barDirection Training60 Minutes£ 12.00
Prepare and serve drinksDirection Training1 Hour 30 Minutes£ 12.00
Presenting menus and taking ordersDirection Training45 Minutes£ 12.00
Safety Aware for hotel staffDirection Training60 Minutes£ 12.00
Serving BeerDirection Training1 Hour 30 Minutes£ 12.00
Taking Wine ordersDirection Training60 Minutes£ 12.00
Understanding Customer Needs (hospitality)Direction Training45 Minutes£ 12.00
Understanding Different Behaviours (hospitality)Direction Training45 Minutes£ 12.00
Using Positive Selling SkillsDirection Training50 Minutes£ 12.00
Using Positive Selling Skills with WineDirection Training60 Minutes£ 12.00
Wine and Champagne Service SkillsDirection Training60 Minutes£ 12.00
Working with Allergens (induction compliance)Direction Training45 Minutes£ 12.00