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A passion for hospitality drives the focus of Direction Training to deliver professional training for industry staff, make professional learning accessible for the smallest of businesses and achieve excellent customer service support in our own right. They have a strong and sound reputation and only people who have our values at heart work with us. Their courses are designed by operators for operators.

If you want to deliver consistent standards, upskill your staff, set a benchmark for your standards or address a specific training need, Direction Hospitality Training have a range of professional eLearning programmes and modules using recognised best practice standards. With our operational background and experience they understand hospitality and know that no business works the same way.

Courses form Direction Training are CPD Certified and endorsed by the Institute of Hospitality.

All courses
TitlePublisherTraining TimeBase Price
About Wine and ChampagneDirection Training60 Minutes£ 12.00
Being Disability Aware in Customer Service (hospitality)Direction Training1 Hour£ 12.00
Boxing a Table ClothDirection Training20 Minutes£ 12.00
Buffet ServiceDirection Training45 Minutes£ 12.00
Carry Serve and Clear PlatesDirection Training45 Minutes£ 12.00
Cleaning Hotel BathroomsDirection Training60 Minutes£ 12.00
Cleaning to Professional StandardsDirection Training60 Minutes£ 12.00
Clinical Cleaning in HospitalityDirection Training60 Minutes£ 12.00
COSHH and Manual Handling Aware (induction compliance)Direction Training1 Hour£ 12.00
Creating a Positive Customer Environment (hospitality)Direction Training1 Hour£ 12.00
Disability and Cultural Awareness (hospitality)Direction Training40 Minutes£ 12.00
Fire Aware in Hospitality (induction compliance)Direction Training1 Hour£ 12.00
Folding NapkinsDirection Training20 Minutes£ 12.00
Food Allergies and Special DietsDirection Training1 Hour£ 12.00
Food and Drink Safety Aware - An Introduction (induction compliance)Direction Training1 Hour£ 12.00
Food Safety Level 2Direction Training3 Hours 30 Minutes£ 12.00
General Food Service ProceduresDirection Training45 Minutes£ 12.00
General Restaurant PreparationDirection Training60 Minutes£ 12.00
Handling Customer Card Payments SecurelyDirection Training1 Hour£ 12.00
Handling Customer Problems Positively (hospitality)Direction Training1 Hour£ 12.00
Handling Different Customer Behaviours (hospitality)Direction Training1 Hour£ 12.00
Handling Glassware in the BarDirection Training60 Minutes£ 12.00
Handling Personal Data at WorkDirection Training1 Hour£ 12.00
Laying Restaurant TablesDirection Training40 Minutes£ 12.00
Licensing Awareness for Operational StaffDirection Training1 Hour£ 12.00
Menu KnowledgeDirection Training60 Minutes£ 12.00
Prepare and Close the BarDirection Training60 Minutes£ 12.00
Prepare and Serve DrinksDirection Training1 Hour 30 Minutes£ 12.00
Preparing Beds to Professional StandardsDirection Training60 Minutes£ 12.00
Preparing glassware for serviceDirection Training30 Minutes£ 12.00
Presenting Guest Rooms and Areas ProfessionallyDirection Training60 Minutes£ 12.00
Presenting Menus and Taking OrdersDirection Training45 Minutes£ 12.00
Presenting Wine Lists and Taking Wine OrdersDirection Training60 Minutes£ 12.00
Principles of Food Management SystemsDirection Training1 Hour£ 12.00
Safety Aware for hotel staffDirection Training1 Hour£ 12.00
Serving BeerDirection Training1 Hour 30 Minutes£ 12.00
Silver Service TechniquesDirection Training20 Minutes£ 12.00
Sustainability AwareDirection Training1 Hour£ 12.00
Understanding Customer Needs (hospitality)Direction Training1 Hour£ 12.00
Using Positive Selling SkillsDirection Training50 Minutes£ 12.00
Using Positive Selling Skills with WineDirection Training60 Minutes£ 12.00
Wine and Champagne Service SkillsDirection Training60 Minutes£ 12.00
Working Safely During Covid 19Direction Training60 Minutes£ 12.00
Working Safely in Restaurants and Bars during COVID-19Direction Training60 Minutes£ 12.00
Working with Allergens and Special Diets (induction compliance)Direction Training1 Hour£ 12.00
Your Role in HousekeepingDirection Training45 Minutes£ 12.00