Customer Service at Course-Source

Customer Service

Title	Publisher	Training Time	Base Price
Complaints Handling	e-learning WMB	30 Minutes	£ 23.00
Customer Service	e-learning WMB	40 Minutes	£ 23.00
Customer Service General	e-learning WMB	45 Minutes	£ 23.00

Title	Publisher	Training Time	Base Price
Being Disability Aware (hospitality)	Direction Training	60 Minutes	£ 12.00
Creating a Positive Customer Environment (hospitality)	Direction Training	60 Minutes	£ 12.00
Disability and Cultural Awareness (hospitality)	Direction Training	40 Minutes	£ 12.00
Handling customer problems positively (hospitality)	Direction Training	60 Minutes	£ 12.00
Handling Different Customer Behaviours (hospitality)	Direction Training	45 Minutes	£ 12.00
Understanding Customer Needs (hospitality)	Direction Training	45 Minutes	£ 12.00

Title	Publisher	Training Time	Base Price
Challenging Customers Pathway Training	Learning Planet	2 Hours	£ 24.00
Customer Service Skills Pathway Training	Learning Planet	2 Hours	£ 24.00

Title	Publisher	Training Time	Base Price
Customer Service - Angry Customers	Engage in Learning	38 Minutes	£ 20.00
Customer Service - Exploring Needs	Engage in Learning	34 Minutes	£ 20.00
Customer Service - First Contact	Engage in Learning	30 Minutes	£ 20.00
Customer Service - Matching Needs	Engage in Learning	30 Minutes	£ 20.00
Customer Service Essentials	Engage in Learning	40 Minutes	£ 20.00
Customer Service Knowledge and Attitude	Engage in Learning	30 Minutes	£ 20.00
Handling Complaints	Engage in Learning	48 Minutes	£ 20.00
Satisfying Challenging Customers	Engage in Learning	34 Minutes	£ 20.00

Title	Publisher	Training Time	Base Price
Handling Complaints	Skillshub	25 Minutes	£ 9.00
Personal Presentation & Hygiene Standards	Skillshub	25 Minutes	£ 9.00
The Balance Between Sales & Service	Skillshub	25 Minutes	£ 9.00
The Importance of Customer Engagement	Skillshub	25 Minutes	£ 9.00
The Importance of Product Knowledge	Skillshub	25 Minutes	£ 9.00
Understanding Different Customer Behaviours	Skillshub	25 Minutes	£ 9.00

Title	Publisher	Training Time	Base Price
Dealing with Difficult People - Phone and Digital	Real Projects	20 Minutes	£ 20.00
Dealing with Difficult People: Retail and Hospitality	Real Projects	20 Minutes	£ 20.00
Managing Client Relationships	Real Projects	20 Minutes	£ 20.00

Title	Publisher	Training Time	Base Price
A Balancing Act	MicroLearn	15 Minutes	£ 9.00
A Positive Perspective	MicroLearn	15 Minutes	£ 9.00
Caring For Vulnerable Customers	MicroLearn	15 Minutes	£ 9.00
Fair Treatment Of Customers	MicroLearn	15 Minutes	£ 9.00
Handling Complaints	MicroLearn	15 Minutes	£ 9.00
Maintaining Existing Customers	MicroLearn	15 Minutes	£ 9.00
Managing Expectations	MicroLearn	15 Minutes	£ 9.00

Title	Publisher	Training Time	Base Price
Excellent Customer Service	Maguire Training	26 Minutes	£ 25.00

Title	Publisher	Training Time	Base Price
Customer Engagement Toolkit	Vado	3 Hours 30 Minutes	£ 50.00
Customer Service Basics	Vado	3 hours 30 minutes	£ 21.00
Customer Service Management	Vado	4 hours	£ 21.00

Title	Publisher	Training Time	Base Price
Treating Customers Fairly	Marshall E-Learning	40 Minutes	£ 20.00
Vulnerable Customers	Marshall E-Learning	30 Minutes	£ 20.00

Title	Publisher	Training Time	Base Price
Customer Service	Me Learning	30 Minutes	£ 20.00

Title	Publisher	Training Time	Base Price
Excellent Customer Service	Maguire Training	26 Minutes	£ 25.00

Title	Publisher	Training Time	Base Price
Complaints Handling	Dynamic Business	20 Minutes	£ 16.00