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Customer-Service
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TitlePublisherTraining TimeBase Price
A Balancing ActAccess Group15 Minutes£ 12.00
Caring for Vulnerable CustomersAccess Group15 Minutes£ 12.00
Customer ExperienceAccess Group21 Minutes£ 12.00
Customer Experience: Brand reputationAccess Group15 Minutes£ 12.00
Customer Experience: Building a customer-centric cultureAccess Group15 Minutes£ 12.00
Customer Experience: Building relationships with customersAccess Group15 Minutes£ 12.00
Customer Experience: Creating customer advocatesAccess Group15 Minutes£ 12.00
Customer Experience: Customer complaintsAccess Group15 Minutes£ 12.00
Customer Experience: Foundations of Customer ExperienceAccess Group15 Minutes£ 12.00
Customer Experience: Measuring customer experienceAccess Group15 Minutes£ 12.00
Customer Experience: Technology and innovationAccess Group15 Minutes£ 12.00
Customer Experience: The customer promise and customer journeyAccess Group15 Minutes£ 12.00
Customer Experience: Ways of communicating with customersAccess Group15 Minutes£ 12.00
Handling ComplaintsAccess Group15 Minutes£ 12.00
Maintaining Existing CustomersAccess Group15 Minutes£ 12.00
Managing ExpectationsAccess Group15 Minutes£ 12.00