Problem Solving Models

Course Overview

Aim: The delegate will learn how to utilise a number of problem solving models enabling them to think more clearly and methodically through a problem or challenge.

Learning Outcomes

By the end of this module the delegate can: 

  • Understand the role of balance in problem solving 
  • Apply Force Field Analysis when solving problems 
  • Understand and apply the Fishbone model 
  • Learn to use the Zig-Zag model