KPI's and Individual & Team Performance Assessment

Course Overview

Aim: The delegate will learn about key performance indicators and how to best measure individual and team performance. 

Learning Outcomes

By the end of this module the delegate can: 

  • State what is KPI is where they come from 
  • Describe why we need to measure business performance 
  • List at least 4 things that need to be considered when compiling KPI’s 
  • Recite the link between KPI’s and team performance.