Giving and Receiving Feedback (US version)

Course Overview

Do you know what impact you have when you deliver feedback? Learn how to frame feedback constructively and use it to develop individuals and improve performance, motivation and engagement.

Key Learning Points:

  • Learn how to frame constructive feedbacks
  • Use feedbacks to develop and improve staff performance

Course Outcomes:

  • Identify constructive and negative feedback, understanding the impact of each
  • Learn how to frame feedback constructively and be able to adapt to each individual
  • Encourage self-discovery and problem solving
  • Learn how to approach receiving feedback in a calm and positive manner

Target Audience

Team Leaders and Managers