Effective Communication

Effective Communication

Effective Communication

To understand the importance of communication within a team. This course examines a wide range of different communication methods and discovers their strengths and weaknesses and the situations in which each is most useful. This course can contribute towards the ILM Level 2 Award and Certificate. When you have completed this course you will be able to:

  • Understand the communication process
  • Appreciate the strengths and weaknesses of different methods of communication
  • Recognise which communication method to use in a range of work situations
  • Describe the key stages in the communications process

Course Code:101023SM008