Dealing with problems

Dealing with problems

Dealing with problems

To be able to identify the different types of problems that can be faced in the workplace and see how a simple, 6-step approach can help to implement the right solution to ensure a problem gets fixed and stays fixed. This course can contribute towards the ILM Level 2 Award and Certificate. When you have completed this course you will be able to:

  • Identify the types of problems that can occur in the workplace
  • Involve the team to generate solutions
  • Understand the types of crisis that you might face in the workplace
  • Understand how crises affect teams
  • Respond effectively should a crisis occur

Course Code:101023SM004